Last Updated: November 9, 2026
Leya Packaging Co., Ltd. (“Leya Packaging”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and what choices you may have when visiting our website or contacting us about custom paper packaging solutions.
1. Who We Are
Leya Packaging Co., Ltd. is a manufacturer and supplier specializing in customized paper packaging products, including paper boxes and paper bags.
Our website provides information about our packaging products, customization capabilities, manufacturing processes, and related services.
Website: https://www.leyapackaging.com
Contact Email: sales@leyapackaging.com
For privacy-related questions, please contact us using the email address above.
2. Information We Collect
We may collect personal and business information when you visit our website, submit an inquiry, or communicate with our team.
The information we may collect includes:
Contact Information
- Full name
- Email address
- Company name
- Country or region
Packaging Project Information
- Product type and packaging requirements
- Box or bag dimensions
- Material preferences
- Printing and finishing requirements
- Estimated order quantity
- Project details and additional comments
Technical Information
When you visit our website, certain technical information may be collected by our website infrastructure or service providers, such as:
- IP address
- Browser type and version
- Device information
- Pages visited
- Access time and basic website activity
We collect only information that is reasonably necessary for website operation, communication, and business purposes.
3. How We Use Your Information
We use the information collected for the following purposes:
- To respond to product inquiries and quotation requests.
- To understand your custom packaging requirements.
- To provide product recommendations and packaging solutions.
- To prepare quotations and discuss project specifications.
- To arrange samples and production-related communication.
- To coordinate orders and delivery arrangements.
- To improve our website, products, and customer service.
- To protect our website against spam, fraud, and unauthorized activity.
- To comply with applicable legal obligations.
We do not use your inquiry information for unrelated purposes without an appropriate legal basis.
4. Contact Forms and Business Inquiries
When you submit an inquiry through our website, we may collect the information you provide in our contact or quotation form.
This may include your name, email address, company name, country, product requirements, dimensions, materials, printing specifications, order quantity, and project notes.
We use this information to:
- Review your packaging requirements.
- Respond to your inquiry.
- Prepare quotations and recommendations.
- Follow up on your packaging project.
Your inquiry information may be processed through our website form system and business email service.
Please do not submit passwords, payment card details, or other highly sensitive personal information through our inquiry forms.
5. Cookies and Website Technologies
Our website may use essential cookies and similar technologies required for basic website functionality, security, and proper operation.
Cookies are small text files stored on your device by your browser.
We do not currently use Google Analytics or other third-party website analytics tools to track visitor behavior.
You can manage or disable cookies through your browser settings. Please note that disabling certain essential cookies may affect website functionality..
6. How We Share Your Information
We do not sell your personal information to third parties.
We may share limited information with trusted service providers when necessary to operate our website and respond to your inquiries.
These providers may include:
Website Hosting and Infrastructure
Our website uses Cloudflare infrastructure for website hosting and delivery. Technical information may be processed as part of website operation, security, and performance.
Website Form Services
We use Forminator to manage website inquiry forms and submitted form information.
Business Email Services
We use Zoho Mail to receive and manage business inquiries and communicate with customers.
These service providers may process information on our behalf in accordance with their respective terms and privacy policies.
We may also disclose information when required by applicable law or when reasonably necessary to protect our legal rights and website security.
7. Third-Party Services and External Links
Our website may contain links to third-party websites or services.
When you visit an external website, its own privacy policy and terms of service will apply.
We are not responsible for the privacy practices, security, or content of third-party websites.
We encourage visitors to review the privacy policies of external services before providing personal information.
8. How Long We Retain Your Information
We retain personal and business information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.
For example:
- Inquiry information may be retained while we communicate with you about your packaging project.
- Business correspondence may be retained for customer service and business record purposes.
- Technical information may be retained according to the retention policies of our website infrastructure and service providers.
When information is no longer necessary for the purposes described above, we will take reasonable steps to delete or securely dispose of it, subject to applicable legal requirements.
We do not currently apply an automated deletion schedule to website inquiry records.
9. Your Privacy Rights
Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information.
These rights may include:
- Requesting access to your personal information.
- Requesting correction of inaccurate information.
- Requesting deletion of your personal information.
- Requesting restrictions on certain processing activities.
- Objecting to certain uses of your information.
- Withdrawing consent where processing is based on consent.
To exercise your applicable privacy rights, please contact:
Email: sales@leyapackaging.com
We may need to verify your identity before responding to certain requests.
10. Data Security
We take reasonable technical and organizational measures to protect personal and business information against unauthorized access, loss, misuse, alteration, or disclosure.
These measures may include:
- Secure website connections using HTTPS.
- Restricted access to business systems.
- Password protection and account security measures.
- Use of trusted website and email service providers.
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
11. International Data Transfers
As a company serving international customers, we may communicate with customers and service providers located in different countries.
Your information may therefore be processed or transferred across international borders when necessary to operate our website, manage business inquiries, and provide our services.
Where applicable, we take reasonable steps to ensure that such transfers are handled in accordance with relevant data protection requirements.
12. Children’s Privacy
Our website and services are intended for businesses and individuals seeking commercial packaging solutions.
Our website is not directed toward children, and we do not knowingly collect personal information from children.
If we become aware that personal information has been collected from a child in circumstances where it should not have been collected, we will take appropriate steps to address the situation.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business operations, website features, service providers, or applicable legal requirements.
Any updates will be published on this page with a revised “Last Updated” date.
We encourage visitors to review this page periodically.
14. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us.
Leya Packaging Co., Ltd.
Website: https://www.leyapackaging.com
Email: sales@leyapackaging.com
We will make reasonable efforts to respond to privacy-related inquiries in a timely manner.
© 2026 Leya Packaging Co., Ltd. All Rights Reserved.